People is the facet that looks at who is doing the work. It focuses on an engaged workforce that is hyper productive.


Happy employees working together in hyper productive teams

Key metric

Happiness Metric


Happiness Metric is a measure of how engaged people feel with their work. It is a published pattern that is among the most important patterns for hyper productive teams.


Employee satisfaction and engagement frequently follows from high efficiency and high productivity. It is necessary for delivering great service.


Optimizing Happiness Metric is not achieved by focusing on happiness. Instead, teams should ask themselves the following question: "What are we most excited about, as a team, to do next Sprint to improve our process?"